Catering – FAQs

Still have some questions about how Panzer’s catering works?  Do check our frequently asked questions (FAQs) below:

I’m ready to order my Panzer’s catering, how do I get started?

If you need some advice or assistance, one of our managers will be able to help you with quantities, design your menu and organise your drinks.

If you know exactly what you want, please do order your platter box online or fill out our enquiry form and we will give you a call straight back.

Tel : +44 (0)20 7722 8162 or email: online@panzers.co.uk

Do you deliver?

Yes we do. We use our own vans whenever possible to deliver our food/staff/equipment. A delivery fee will be added to your catering quote.

Do you cater outside of Greater London?

Yes this may be possible – do give us a call on +44 (0)20 7722 8162  to discuss further.

How much food should I order?

This will depend on the type of event and the number of guests.   When you get in touch with us, we can advise you.

For canapés we recommend:

We suggest 8 savoury and 2-3 sweet canapés per person for a four-hour party where no other food will be served. Prior to a main course, we recommend 3-4 canapés per person, for a light bite at a cocktail party, we recommend 4-6 canapés per person

Platters

Our platters are sold by generous portion per head and with a minimum of 6 portions

Miniature bagels

We recommend 2-3 miniature bagels per person.

How much notice do you need?

We appreciate as much notice as possible –  but for platters and salads, we would require 48 hours and for canapés, 72 hours.  If you need your food for next day delivery, please do give us a call and we will do our best to fulfil your last minute order.

How does the food arrive?

Most of our food will arrive ready to serve or will require minimal assembly or heating. Serving instructions will accompany the food and we will advise you on all allergens. Some of our canapés will require finishing by one of our chefs at the venue – we will let you know which ones do.

Our platters arrive in our eco-friendly branded packaging, but can be made on your own board if you prefer.

How long can the food stay outside unrefrigerated?

We advise that you consume the food within 2 hours of delivery, if unrefrigerated. We normally deliver the food up to one hour prior to service or your guests’ arrival, but can be flexible based on your needs.

Do you provide staff?

Yes, we are able to provide serving staff, event managers, barmen, chefs and sous chefs depending on requirements.

Please note that at times of high demand and late notice, we may not be able to fulfil the request, though of course we will always try our best.

If I have dietary requirements, are you able to cater?

Please let us know of any dietary requirements and we will do our best to accommodate your request. Please note that our kitchens are not nut nor gluten free so we cannot guarantee that there would not be traces of these in the food.

Can I hire equipment for my party?

For smaller events, we can provide our own equipment and platters. For larger events, we use an external service and can organise all the equipment for you.

If you prefer to organise the hire of the equipment yourself, we can advise what you would need.

When do I pay?

For events where we are providing staff and/or equipment, we charge 75% of the quote prior to the event. The remainder would be subject to staff hours and equipment return and would be invoiced after the event.

For all other events full payment will be charged before the event.

Do you provide tasting sessions?

We do not provide tasting sessions as a usual service. For large events, a session can be organised and may incur a charge.

Cancellations and refunds?

We will try our best to process refunds where applicable for events cancelled in good time. Each cancellation and corresponding refund will be dealt with on a case by case basis.